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Work from Home
Chennai, Tamil Nadu
Posted 3 years ago

Full Job Description

Require female candidate only!!! Note: Since the person will represent the brand , required excellent comm skills. ROLE PURPOSE:
  • To execute marketing led activities to generate walk in’s to the stores
  • To collect competitor pricing information and recommend suitable pricing
  • To understand consumer requirements from salon
  • To audit the outlets to identify the quality of all available brand elements, collateral exhibits and customer satisfaction
COMPETENCIES REQUIRED : KNOWLEDGE :
  • MBA / PGPM – Marketing or any degree
  • 3 - 10 yrs experience in a similar role
CRITICAL SUCCESS FACTORS :
  • Communication skills (both written & verbal)
  • Attention to detail
  • Stakeholder Management
  • Self motivated
  • Multi tasking
  • Prioritization
  • Organizational Skills
  • People Management
  • Business Acumen
  • Customer Orientation
  • Influencing skills
FUNCTIONAL SKILLS :
  • Working knowledge in conceptualising and implementing marketing programs.
  • Strong analytical skills and ability to convert findings delivered thru analysis into actionable insights in all aspects of marketing plan.
  • Hands on experience in digital marketing (management of website, social media platforms, mobile apps)
Desirable
  • Natural inclination, passion towards the lifestyle / salon industry
KEY ACCOUNTABILITIES & OWNERSHIP FINANCIAL PERSPECTIVE
  • Work together with salon / cluster / regional business development teams to develop category specific Go-To-Market strategies that drive top line and bottom line goals.
CUSTOMER PERSPECTIVE
  • Create and maintain a trade marketing calendar of activities (in line with current trends) and special promotions (e.g. based on seasonality) in coordination with both the operations and branding team.
  • Enable partnership with potential business partners to propose exciting offers to the customers through these channels and expand the customer base.
  • Identify the reason behind why a certain service isn’t getting the desired response in certain regions and propose different campaigns accordingly post aligning the operations team.
  • To develop, implement and monitor 4-5 customer recruitment programs with the objective of attracting new customers to the salon.
INTERNAL BUSINESS PERSPECTIVE
  • Developing and executing the Trade & BTL Marketing strategy of the Brand to achieve defined business objectives.
  • Based on the data available on customer spent (services preferred by new customers, region wise pattern of fast selling services etc.), design, implement and evaluate marketing campaigns.
  • Responsible for developing all brand collaterals (bulk sms, whatsapp promotional msgs, posters, leaflets, vouchers, gift cards etc.) related to every campaign.
  • Implementing and evaluating promotions for the priority channels on time and within budget to maximize the return on investment and ensure adequate levels of participation.
LEARNING AND GROWTH PERSPECTIVE
  • Keeping abreast with current beauty & hair trends in the market.
  • Taking part in any industry related events to gather insights on competition & consumer behaviour.
KEY PERFORMANCE INDICATORS
  • Customer acquisition % by region
  • ROI on organizational partnerships
REPORTING STRUCTURE DIRECT REPORTEES : None TEAM SIZE : None WORKING RELATIONSHIPS: INTERNAL: Brand & Operations team EXTERNAL: Agency & partner organizations
  • Working location: Chennai Arumbakkam
  • Working Days in a week & hours: 6 days working ,9:30 am to 6 pm
  • Full Time / Part time: Full time
  • Direct work / Hybrid/Work from home: work from office
  • Any Age limit: 38
  • Need to travel / Frequency of Travel: twice or thrice in month
  • Working in one particular location or need to work for multiple outlets for the organization : for whole company
  • Any other allowances / incentives given apart from the Salary during normal working period or traveling time: no
  • Job Designation / Title : Asst Brand Manager & Brand Manager
  • Job Type: Full-time
Salary: ₹500,000.00 - ₹1,000,000.00 per year Benefits:
  • Food allowance
  • Health insurance
  • Life insurance
  • Provident Fund
Schedule:
  • Morning shift
Supplemental Pay:
  • Performance bonus
  • Quarterly bonus
Ability to commute/relocate:
  • Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
  • Are you a female? If No please don't apply!
Education:
  • Bachelor's (Preferred)
Experience:
  • Client Management: 2 years (Required)
  • Branding: 2 years (Required)
  • Marketing: 2 years (Required)
Willingness to travel:
  • 25% (Required)

Full Job Description Require female candidate only!!! Note: Since the person will represent the brand , required excellent comm skills. ROLE PURPOSE: To execute marketing led activities to generate wa...

Full Time
Chennai, Tamil Nadu
Posted 3 years ago

Full Job Description

The Data/Information Mgt Int Anlst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the sub function/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams. Responsibilities:
  • This function covers incumbents responsible for various data activities, which include database administration, data analysis, maintenance, data quality, and database management or database architecture / design engineering
  • Responsible for routine operational or administrative work
  • Day-to-day actions are focused on administering defined procedures, analyses and report preparation
  • Individuals will have their work thoroughly reviewed and checked by more senior incumbents and will have limited contact outside their immediate area
  • Daily deliverable of routine and defined outputs, while at the same time developing knowledge of the broader context in which the work is being performed
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
  • 5-8 years relevant experience
  • Ability to think strategically and the ability to engage resources outside of their direct control to achieve objectives
  • Know-how on analytic tools (SAS E-miner, Knowledge Seeker, SPSS etc.)
  • Big data and machine learning experiences are (R, Python etc.)
Education:
  • Bachelors/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. - Job Family Group: Decision Management- Job Family: Data/Information Management- Time Type: Full time- Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View the "EEO is the Law" poster. View the EEO is the Law Supplement. View the EEO Policy Statement. View the Pay Transparency Posting

Job Features

Job CategoryManagement

Full Job Description The Data/Information Mgt Int Anlst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth s...

Full Time
Chennai, Tamil Nadu
Posted 3 years ago

Full Job Description

Job Description

Job Summary: Extensive knowledge of the manufacturing process and the development of equipment and production lines. Outstanding design and conceptual skills with the motivational abilities to lead a team. Design and develop new systems, processes, and equipment to ensure manufacturing is efficient and effective. Roles & Responsibilities: The production engineer has been seen like a bonus on his company. He is able to understand financial, legal, ambiental, comercial, industrial and human problems of his company and integrate those in a complete system, keeping focus in an overview. In the other hand, he could work in any area of management, be it in bank, public or private companies, ONG’s and any kind of organization Qualifications and Skills: BE/ Dip: MECH,EEE,ECE Work Time: 8 hours Shift (Rotational) Gender: Male & Female Salary: 11000 TO 16000 (For month) Freshers Only… Designation: GET (Graduate Engineering Trainee) Production Engineer/Quality Engineer/NEEM/ On Role. Interview Date: Direct Walk In. Last Date: 26th August to 30th September (Sunday Holiday) Job Type: Full-time Benefits:
  • PF & ESI
  • Free Food & Transport
  • Every Year Increment
  • Accommodation (Depends on the company)
DOCUMENTATION: 1. Copy of your current updated resume 2. Recent passport photograph 3. A Hard or soft copy of this mail (MUST)

Job Features

Job CategoryOperations

Full Job Description Job Description Job Summary: Extensive knowledge of the manufacturing process and the development of equipment and production lines. Outstanding design and conceptual skills with ...

Full Time
Chennai, Tamil Nadu
Posted 3 years ago

Full Job Description

DESIGNATION: Biomedical Incharge QUALIFICATION: B.E (Biomedical Engg) YRS OF EXP: 10 to 15 Yrs FUNCTIONAL AREA: Healthcare SALARY: Salary is not a constraint for the right candidate. JOB DESCRIPTION:
  • Assume overall responsibility for the preventive and breakdown maintenance of medical equipment of the hospital and its installation, calibration and testing and updating the reporting authority about the same.
  • To attended and solve the complaints of biomedical machines of
hospital’s various departments (Major: OT, Radiology, ICU, CCU)
  • Oversee the adherence to the preventive maintenance plan and annual maintenance contract.
  • Set up work instructions for all activities of the department and ensure their adherence.
  • Provide technical Know-how during breakdowns.
  • Coordinate with the company Engineer to upkeep the Equipments.
  • Provide technical specification during the pre-post purchase.
  • Review and consolidate the annual inventory plan and keeping a track of the stores and spare parts.
  • Oversee adherence of AMC/CMC/Warranty as per schedule.
  • Manage and evaluate the need for service contracts and their renewals.
  • Prepare the annual expense budget for the department.
  • Contribute to the new vendor development.
Note: Immediate Joiners Preferred Job Type: Full-time Salary: From ₹30,000.00 per month Schedule:
  • Day shift
Ability to commute/relocate:
  • Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Experience:
  • Biomedical Equipment Technicians: 10 years (Preferred)
  • total work: 10 years (Preferred)

Job Features

Job CategoryOperations

Full Job Description DESIGNATION: Biomedical Incharge QUALIFICATION: B.E (Biomedical Engg) YRS OF EXP: 10 to 15 Yrs FUNCTIONAL AREA: Healthcare SALARY: Salary is not a constraint for the right candida...

Full Time
Chennai, Tamil Nadu
Posted 3 years ago

Full Job Description

Retail Salesperson Job Duties:
  • Welcomes customers by greeting them; offering them assistance.
  • Advises customers by providing information on products.
  • Helps customer make selections by building customer confidence; offering suggestions and opinions.
  • Documents sale by creating or updating customer profile records.
Required Experience, Skills and Qualifications
  • Should be a good sales person.
  • Should be flexible to work in shifts.
  • Well versed in calculation - Addition , Subtraction , Multiplication , Division , Simplification ,Average , Percentage , Profit & Loss , Cross multiplication .
  • Not be reluctant in customer Calling.
  • Should be well versed in basic Excel Sheet Management.
Job Type: Full-time Salary: ₹15,000.00 - ₹18,000.00 per month Schedule:
  • Morning shift
Ability to commute/relocate:
  • Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
  • total work: 3 years (Preferred)
Language:
  • English (Preferred)

Job Features

Job CategoryCustomer care

Full Job Description Retail Salesperson Job Duties: Welcomes customers by greeting them; offering them assistance. Advises customers by providing information on products. Helps customer make selection...

Full Time
Chennai, Tamil Nadu
Posted 3 years ago

Full Job Description

Job Description

Job Title : SAP CAR Location : Chennai/Bangalore/Hyderabad/Pune Job Type : Permanent. Responsibilities
  • Good understanding of the Retail and Fashion Business Processes.
  • Design and optimize End to End Merch planning, POS Inbound and Outbound processes at the client.
  • Conduct workshops to drive Key Design Decisions with clear recommendations and leading practices.
  • Configure, Design, Build, Test and Deploy the core SAP CAR solution and ensure it works seamlessly with POS and S/4 Retail or Fashion
  • Familiarity with integrating via iDoc, XML, JSON, APIs, etc.
  • SAP ABAP knowledge, debugging experience at a minimum
  • Experience working in a best of breed landscape with many integrations
  • Work with the project team, team leaders, project delivery leads, and client stakeholders to create stand-out Wipro Retail offerings powered by SAP CAR and SAP Digital Core.
  • Performs analysis and effective diagnosis of clients' issues.
  • Develops and shares reusable assets that can be readily applied to new client projects.
  • Develops solutions to client problems through application of personal experience and methods and tools; validates solutions to subject matter experts.
  • Demonstrates accountability and contributions to the successful realization of client goals.
  • Implementation experience in an S/4 project will be an added advantage
Qualifications Required
  • 4-6 years of SAP experience with SAP Retail and CAR/POS implementation experience and SD, AFS, and FMS
  • Prior Experience in any of the following area is expected but not required
  • POS Data transfer & audit overview and basics
  • ERP and CRM integration
  • CAR Analytics for Multichannel Sales Analytics and Inventory Analytics
  • Omnichannel Article Availability (OAA) (process overview)
  • Omnichannel Promotion Pricing (OPP) (process overview)
  • Unified Demand Forecast
  • Demand Data Foundation
  • On Shelf availability (activation and usage Scenarios)
  • Migration process for existing SAP POS Data Management customers
  • Functional/technical proficiency with at least 2+ full lifecycle SAP Retail or AFS implementations and 4+ years of industry and/or consulting experience
  • Experience defining systems strategy, developing systems requirements, designing and prototyping, testing, training, defining support procedures and implementing practical business solutions under multiple deadlines
  • Adept at implementing technology-enabled business solutions for clients as part of a high-talent team
  • Able to collaborate with clients and have a strong desire to excel

Job Features

Job CategoryIT, Software

Full Job Description Job Description Job Title : SAP CAR Location : Chennai/Bangalore/Hyderabad/Pune Job Type : Permanent. Responsibilities Good understanding of the Retail and Fashion Business Pro...

Full Time
Chennai, Tamil Nadu
Posted 3 years ago

Full Job Description

We’re looking for: operators for the data mining process. You need to have a laptop and net connection with you. Any degree and diploma candidates can apply. No specific experience is needed. Paid training will be provided. Completely WFH job Job Type: Full-time Salary: ₹18,000.00 - ₹20,000.00 per month Benefits:
  • Internet reimbursement
Schedule:
  • Day shift
  • Flexible shift
Supplemental Pay:
  • Shift allowance
Experience:
  • total work: 1 year (Preferred)

Job Features

Job CategoryOperations

Full Job Description We’re looking for: operators for the data mining process. You need to have a laptop and net connection with you. Any degree and diploma candidates can apply. No specific experie...

Full Time
Chennai, Tamil Nadu
Posted 3 years ago

Full Job Description

Graduate, preferably in a quantitative field of study with relevant exp of 0- 1 years ·
  • Familiarity using computer and software
  • Experience using any gadgets or devices
  • Good communication skills, detailed oriented and be a team player
  • Capability to follow defined processes and adhere to policies
Job summary Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processes. Key job responsibilities
  • Gain understanding of the application test procedures and how to use applicable software and tools.· Execute test instructions and report test results accurately and promptly.· Report any deviations observed· Understand any changes in test instructions related to their assigned work· Follow defined processes to perform assigned work
  • Understanding about software testing
  • Ability to complete assigned tasks accurately and promptly

Job Features

Job CategoryManagement

Full Job Description Graduate, preferably in a quantitative field of study with relevant exp of 0- 1 years · Familiarity using computer and software Experience using any gadgets or devices Good commu...

Full Time
Chennai, Tamil Nadu
Posted 3 years ago

Full Job Description

Enterprise administration and engineering of Data Loss Prevention technologies · Experience with ForcePoint DLP and O365 DLP · Experience with DMARC, DKIM, and SPF · Experience supporting IT or security requests and incidents · Experience with data discovery and classification, alerts, tuning, and integrations · Experience with Azure Right Management and PKI for document protection · Experience with enterprise eDiscovery tools · Ability to work independently and effectively · Ability to identify the problem and work to develop and implement a solution with a team, or individually Job Type: Full-time Benefits:
  • Health insurance
  • Provident Fund
Schedule:
  • Rotational shift
COVID-19 considerations: Wear mask Ability to commute/relocate:
  • Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
  • total work: 2 years (Preferred)

Job Features

Job CategoryHardware and Networking, IT

Full Job Description Enterprise administration and engineering of Data Loss Prevention technologies · Experience with ForcePoint DLP and O365 DLP · Experience with DMARC, DKIM, and SPF · Experience...

Full Time
Chennai, Tamil Nadu
Posted 3 years ago

Full Job Description

Job Description

  • Minimum 3 years of experience in Brand Comms & PR/Newsroom/Retail
  • Drive and support the development of the brand activation plans by leveraging a deep knowledge of ATL, BTL and 360-degree marketing pillars across all communication channels (Comms, PR, Social, Events, EIM).
  • Create a holistic strategy and transform into team briefs and developmental plans to draw GTM plans to drive consumer obsession for brand and product campaigns in-line with the Brand Calendar.
  • Drive digital social media strategy to c reate a strong pull for the brand including tactical promotions and consumer engagement activities.
  • Draft strong marketing briefs lead the process of agency briefings, Creative development, PR and Media planning for all campaign business objectives.
  • Implement social marketing plans and strategies in sync with business plans, annual marketing calendar, drive Product support Brand campaigns Tactical Traffic Driving campaigns along with all the stakeholders.
  • Develop cluster-specific initiatives / flagship initiatives based on global guidelines, to win with the consumers across all consumer touchpoints.
  • Analyze the performance of key campaigns, research and analyses current marketing activities and trends, monitoring of competition activities and provide feedback to Director
Job Type: Full-timeSalary: INR25,000.00 - INR50,000.00 per monthBenefits:
  • Food allowance
Schedule:
  • Day shift
Experience:
  • total work: 3 years (Preferred)
Work Remotely:
  • No

Job Features

Job CategoryAdministration

Full Job Description Job Description Minimum 3 years of experience in Brand Comms & PR/Newsroom/Retail Drive and support the development of the brand activation plans by leveraging a deep knowledg...

Full Time
Chennai, Tamil Nadu
Posted 3 years ago

Full Job Description

Looking for experienced Female candidate to handle 24 Years Travels Company, Front Office Activities. Very strong in communication. Multi tasking, handle visitors, customers. managing calls. Very Strong in Communication - English and Hindi. Near Kasi Theatre. Candidates while applying, please share recent photograph. Salary not a constraint Job Types: Full-time, Regular / Permanent Salary: ₹12,000.00 - ₹18,000.00 per month Schedule:
  • Day shift
Experience:
  • total work: 3 years (Preferred)
Language:
  • English, Hindi (Required)

Job Features

Job CategoryAdministration

Full Job Description Looking for experienced Female candidate to handle 24 Years Travels Company, Front Office Activities. Very strong in communication. Multi tasking, handle visitors, customers. mana...

Full Time, Trainee
Chennai, Tamil Nadu
Posted 3 years ago

Full Job Description

Job Description

Looking for the following positions for a Pizza- Retail start up in Chennai Location - Across Chennai Freshers from hotel management Trainees/ Store Trainees/ Outlet incharge eSalary: INR8,000.00 - INR15,000.00 per month Schedule:
  • Day shift
  • Flexible shift

Job Features

Job CategoryAdministration

Full Job Description Job Description Looking for the following positions for a Pizza- Retail start up in Chennai Location – Across Chennai Freshers from hotel management Trainees/ Store Trainees...

Full Time
Chennai, Tamil Nadu
Posted 3 years ago

Full Job Description

Job Description – Change Manager / Project Manager
Job Title: Change manager / Project manager Date: Immediate Department: Middle Office OBT Location: Chennai Business Line / Function: IFSO Reports to: AVP Grade: (if applicable) Manager Number of Direct Reports:
  • Directorship / Registration:

Position Purpose

The Change manager / Project Manager who will be accountable for the overall delivery of the project for Middle office scope and also manage certain PMO responsibilities as required for the project Responsibilities

Direct Responsibilities

  • Responsible in managing end-to-end of a project within middle office scope across location
  • Delegate authority, assign deliverables, and hold project members accountable for operations, controls, and deadlines relating to project work streams
  • Collaborate with global counterparts and local operational managers to ensure proper coverage of assigned tasks
  • Manage operational readiness for the project
  • Budget planning and resource allocation for project work streams
  • Ensure the project is executed based upon the project plan
  • Control, management and escalations of all risks, impacts and delays to the project
  • Champion client relationship management throughout project stages in conjunction with local and global stake holders
  • Accountable to feed all project stakeholders (Programme, Operations, Client, Management, etc.) and ensure the key and appropriate updates/issues are raised
  • Maintain sufficient project documentation
  • Support a high level of organizational communication and corporate awareness concerning workflow changes and future state of middle office operations
  • Track and identify project needs from senior management and operational support teams in order to meet objectives
  • Leading execution of UAT phase, tracking results, Training plan, parallel run and go-live, etc.
  • Create project meeting agendas and lead weekly and monthly update meetings detailing status of project to key stakeholders involved
  • Willingness to take on other duties as assigned by management

Technical & Behavioral Competencies

  • Proven Project Management experience delivering results for projects lasting over one year in duration
  • Strong organizing capabilities
  • Strong negotiating and leadership skills to influence senior management and drive change management in order to meet deadlines
  • Demonstrated experience in leading organizational transformation
  • Collaborative decision maker competent in process improvement discipline and implementation of industry acknowledged best practices
  • Ability to influence decision making throughout various organizational levels
  • Problem solving and problem resolution skills
  • Ability to effectively advise and communicate with executive leadership, manage change and inspire partners to embrace change
  • Active listening skills
  • Communicates effectively with diverse groups and individuals across different locations
  • Good understanding of the overall business for investment banking domain

Specific Qualifications (if required)

  • PMP Certification or Equivalent
  • Accounting/Finance/Economics or Financial Services Related Degree
Skills Referential Behavioural Skills: (Please select up to 4 skills) Ability to collaborate / Teamwork Decision Making Personal Impact / Ability to influence Ability to deliver / Results driven Transversal Skills: (Please select up to 5 skills) Ability to understand, explain and support change Ability to manage a project Ability to anticipate business / strategic evolution Ability to inspire others & generate people's commitment Ability to develop and leverage networks Education Level: Master Degree or equivalent Experience Level At least 7 years

Job Features

Job CategoryManagement

Full Job Description Job Description – Change Manager / Project Manager Job Title: Change manager / Project manager Date: Immediate Department: Middle Office OBT Location: Chennai Business Line / Fu...

Full Time
Chennai, Tamil Nadu
Posted 3 years ago

Full Job Description

Job Description

Equivalency: Combination of education & experience considered Your role in helping us shape the future: As a NOC Technician, you will be responsible for receiving and replying to incoming calls and emails to coordinate and schedule services on behalf of customers. In this position you will provide support for Radio Frequency (RF) issues, Occasional Use (OU), and full-time managed services, as well as an intermediate level of troubleshooting for the resolution of customer service issues. This technician will also need to ensure that proper escalation procedures are followed, resolution of customer service issues are focused on to ensure the highest level of customer service. This position is also responsible for receiving and replying to incoming calls, emails, and alarms, utilizing multiple tools and resources, to provide troubleshooting, analysis, routine monitoring and system status checks to identify and resolve, service interruptions. In this role, you will help provide input for the development of operational procedures; training material and assist in the contribution to significant departmental projects. Are you up to the challenge?
  • Provide operational support with a timely and professional response to customer calls and emails.
  • Participate in routine operational activities, on-boarding of new systems and alarm monitoring with the goal of mitigating customer impact.
  • Assist with the tracking and execution of maintenance activities.
  • Utilize tools and demonstrate exceptional proficiency to troubleshoot RF service issues.
  • Act as the primary customer contact for resolution of discrepancies or technical issues, and coordination of special events.
  • Identify, update and escalate service issues to determine alternate routing, emergency restoral and timely resolution of service discrepancies.
  • Create and review trouble tickets for RF interference issues to ensure accurate documentation and all follow up actions are completed.
  • Escalate and report on service issue corrective measures to the Network Operations Management team.
  • Coach, mentor and train staff members.
  • Conduct process reviews and provide tool development input to improve customer service delivery.
  • Provide coverage of the Manager / Principal Technician responsibilities during his/her absence.
Can you drive these processes?
  • Perform job responsibilities consistently and provide a high level of professional, quality customer service at all times.
  • Provide input to improve tools, develop training materials, processes and procedures.
  • Participate and provide Operations with on-call support.
  • Perform other duties as assigned by the team lead and management.
You should definitely have:
  • High school or vocational school completed.
  • At least one year of commercial experience in satellite communications, with three years preferred (or an equivalent combination of education and experience).
  • Strong working knowledge of satellite telecommunications related equipment.
  • Proficient knowledge of video broadcast technology and digital compression desired.
  • Maintain a broad knowledge of Intelsat offered products and services.
  • Ability to work 7 X 24 rotating shifts, be capable of following company guidelines in making decisions under stressful conditions in a multi-tasking work environment.
  • Aptitude to convey technical issues equally to skilled and unskilled individuals.
  • Unfailingly display exceptional team working, organizational and interpersonal skills, with the ability to work comfortably with customers and co-workers who speak English as a second language.
  • Consistently display excellent situational awareness and take initiative to address both customer issues as well as departmental inefficiencies with some supervision.
  • Proficient computer skills and the ability to read and understand operational manuals for various test and/or measurement equipment
What it’s like to work with us: Intelsat is connecting the world and transforming the satellite landscape by reaching beyond the traditional satellite industry. We are defining new products that will open new, profitable markets. To help us reach this goal, you should be a bold thinker who will perform a key role in shaping Intelsat innovation for years to come.
  • We emphasize personal and professional growth
  • Awesome benefits including PTO, medical, tuition reimbursement, and training
  • Fun, diverse, and inclusive culture
Other Job Info:
  • These statements are intended to describe the general nature and level of work being performed by employees assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.
  • These statements are intended to describe the general nature and level of work being performed by employees assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.
  • Company description: Intelsat is the largest provider of fixed satellite services worldwide. We enable providers of media, telecom and government services to deliver information and entertainment to people at home, in the office or on the move. On a day-to-day basis, Intelsat supplies video, data and voice connectivity in approximately 200 countries and territories for approximately 1,800 customers, many of which Intelsat has had relationships with for over 30 years. Some of the world’s leading media and communications companies, multinational corporations, Internet service providers and government/military organizations hallmark Intelsat’s customer base. Customers access capacity through extensive service offerings, which include transponder services, hybrid managed services combining satellite capacity and terrestrial facilities, and channel services.
 

Job Features

Job CategoryCustomer care

Full Job Description Job Description Equivalency: Combination of education & experience considered Your role in helping us shape the future: As a NOC Technician, you will be responsible for receiv...

Full Time
Chennai, Tamil Nadu
Posted 3 years ago

Full Job Description

One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.
  • You could be working on (as Full time Engineer):Virtualized wireless communications systems Distributed private & public cloud applications. Web applications Systems & Cloud infrastructure IP Networks & controllers Required skills:
    • Bachelor’s or master’s degree in Computer Science, Electronics & Communication, IT or related fields
    • Exposure or desire to work with any of the following: Python, C/C++, ReactJS, Ansible and many more in Software Development and Test Automation
    • Experience or interest to learn Linux.
    • Ability to travel up to 10%
    • Open to work in Chennai, Tamil Nadu

Additional Requirements and information

Minimum education:
BA/BS or equivalent experience
Years of experience:
0-1 years
Travel:
Up to 10%
Citizenship:
Indian Citizenship required
Clearance:
None
Worker Classification:
Regular
Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic.

Job Features

Job CategoryIT, Software

Full Job Description One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat h...