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Cromptech Integrated Solutions Pvt Ltd

Full Time
Delhi
Posted 3 years ago

Full Job Description

Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.
Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.
Good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Basic Qualifications:
Helpdesk Associate at Grade-4 position in Service Desk
Must be a Graduate.
Good communication skills with 6+ months of international calling experience
Good comprehension & writing skills
Must possess excellent customer handling skills

Job Types: Full-time, Part-time, Regular / Permanent, Fresher

Salary: ₹16,388.00 – ₹28,848.00 per month

Benefits: Work from home

Schedule:

  • Day shift
  • Evening shift
  • Morning shift
  • Night shift

Job Features

Job CategoryCustomer care

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