J.P. Morgan’s Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the worldIncumbent will be responsible for end to end process management & flawless delivery of process, accountable for proper change management & process improvement. Continuously develop industry/product knowledge. Ability to understand customer segments and apply different servicing approaches based on customer knowledge level. Implement development plans for staff.

The primary responsibility of this position is to support day to day operations for transaction processing for trades received from global and domestic clients. Incumbent should possess knowledge on working of capital market. He /She should have the ability to work under pressure and meet stringent deadlines. Can effectively work in teams.

Key Responsibilities would include:-

• BAU Execution to be best in class. Publishing of weekly KPI’s & KRI’s and to identify and track reasons for deviation from agreed levels. Ensure follow up for all ageing items.
• End to End process responsibility and to be in control of End of day reports and critical intra day reports.
• Managing all Exceptions and handholding to closure
• Play a key role in Audit reviews and checks
• Assist in preparing and implementing Business Continuity Plans.
• Review and improve on productivity benchmarks on ongoing basis.
• Work with VP to ensure regular communication with partner locations.
• Make performance appraisal for direct reports.
• Processes research/investigations on appropriate systems to operations
• Explains product features and benefits
• Understands how products can solve customer problems
• Create strong resiliency & backups within the team.
• Work in partnership with Local OCM team for QA Tests, MIS, Audit etc.

Qualifications

Graduate 8-9 years’ experience

• Must be able to work under pressure and make accurate decisions in stressful situations.
• Uses initiative and readily questions
• Must be able to lead, manage and motivate the teams.
• Client focused
• Good time management skills
• An appreciation of risk and quality issues
• Control Oriented
• Proactive, positive approach
• Able to grasp/learn concepts and procedures quickly
• Ability to work independently
• Problem solving skills

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.