Experience: 2 to 4 Years

Location: Chennai/ Bangalore(WFO)

Notice Period: Immediate Joiners only

Desired Skills:

• Must have Experience in O2C/OTC (Order to Cash)
• Must have experience on Tele-collection/Teleperformance in international/ Domestic BPOs
• Debt collection /recovery experience is a plus
• Connect with 50-60 customers per day
• Good Communication & Verbal skills
• Proficient Negotiation skills
• Responsible for chasing outstanding invoices from customers of our clients.
• Contact overdue customers and chases for payment in accordance with rules set by the engagement
• Proactively collect and escalate overdue accounts and ensures customer payment to terms
  Document customer interactions into system
• Maintain a ledger as part of the credit team
• Performs basic reconciliations
• Follow control and compliance regulations
• Maintain accurate and up to date customer details and account records
• Able to communicate with key stakeholders across different levels in a manner that leads to desired outcomes

Qualification:

• Graduate with minimum 60%.