• Ensure standard operation procedures ( SOP) guidance in the process of good customer relations at all level .
• To contribute in generating sales for the company either by cold calling or answering requests in a fast-paced environment to potential customers and directing the prospects to the sales team.
• To contribute in creating and maintaining good customer relationships and ensuring smooth sales team operations by responding to customer and prospect queries.
• Provide troubleshooting assistance for customer issues and relevant problems, redirect problems to correct resources and properly escalate unresolved queries to the next level of support.
• To make 24hrs /15/30days PSF calls and make timely escalation of any customer concerns registered in the calls , Zero RNR Calls .

Job Type: Full-time

Salary: ₹10,000.00 – ₹15,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift