Skill – Good Communication Skill in Hindi & English (Verbal & Written)

Customer handling

Qualification – 12th pass, diploma & Degree

Hiring for Voice & Non Voice Process

Build sustainable relationships of trust through open and interactive communication

Provide accurate, valid, and complete information by using the right methods/tools

Handle complaints, provide appropriate solutions and alternatives within the time

limits and follow up to ensure the solution

Keep records of customer interactions, process customer accounts, and file documents

Follow communication procedures, guidelines, and policies

Go the extra mile to engage the customer

Expected Skill

Good communication and presentation skills

0-1yr experience in relevant stream

Any graduate(Preferably Computer Science / IT background)

Good Analytical skills

Ability to use Microsoft Office

Flexible to work in rotational shifts

Job Types: Full-time, Fresher

Salary: ₹15,000.00 – ₹16,000.00 per month

Schedule:

• Day shift
• Morning shift

Supplemental Pay:

• Performance bonus

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Required)
• Hindi (Required)