Customer Service Representative

HIRD LLC

Full Time
Gurgaon, Haryana
Posted 2 years ago

Full Job Description

ROLES AND Responsibilities:

 Calling active and budding clients, Inbound.
 Answering phones and explaining the product and services offered by the company.
 Regular following up with the customer.
 Contacting existing customers as well as prospective customers
 Maintaining the database of the customers on a regular basis.
 Obtaining customer information and other relevant data.
 Resolving queries and issues related to the products and services.
 Suggesting solutions based on customer’s needs and requirements.

Desired Candidate Profile
 Great interpersonal skills.
 Should be well versed in English.
 Strong organizational skills.
 Outstanding problem-solving skills.
 Hard-working individual.
 Ability to handle pressure.

Job Types: Full-time, Regular / Permanent

Schedule:

  • Rotational

Ability to commute/relocate:

  • Gurgaon, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Higher Secondary(12th Pass) (Preferred)

Experience:

  • Voice Process(minimum 6 months)

Language:

  • Excellent English (Preferred)

Job Types: Full-time, Regular / Permanent

Salary: ₹25000

Job Types: Full-time, Regular / Permanent

Salary: Up to ₹25,000.00 per month

Benefits:

  • Provident Fund

Schedule:

  • Rotational shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Sector 18, Gurugram, Haryana, Haryana: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Higher Secondary(12th Pass) (Required)

Experience:

  • total work: 1 year (Required)

Language:

  • Excellent English (Required)

Job Features

Job CategoryAdministration

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