Customer Service Representative
HIRD LLC
Full Job Description
ROLES AND Responsibilities:
Calling active and budding clients, Inbound.
Answering phones and explaining the product and services offered by the company.
Regular following up with the customer.
Contacting existing customers as well as prospective customers
Maintaining the database of the customers on a regular basis.
Obtaining customer information and other relevant data.
Resolving queries and issues related to the products and services.
Suggesting solutions based on customer’s needs and requirements.
Desired Candidate Profile
Great interpersonal skills.
Should be well versed in English.
Strong organizational skills.
Outstanding problem-solving skills.
Hard-working individual.
Ability to handle pressure.
Job Types: Full-time, Regular / Permanent
Schedule:
- Rotational
Ability to commute/relocate:
- Gurgaon, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- Voice Process(minimum 6 months)
Language:
- Excellent English (Preferred)
Job Types: Full-time, Regular / Permanent
Salary: ₹25000
Job Types: Full-time, Regular / Permanent
Salary: Up to ₹25,000.00 per month
Benefits:
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Sector 18, Gurugram, Haryana, Haryana: Reliably commute or planning to relocate before starting work (Required)
Education:
- Higher Secondary(12th Pass) (Required)
Experience:
- total work: 1 year (Required)
Language:
- Excellent English (Required)
Job Features
Job Category | Administration |