Job Description

Desktop Support Engineer Responsibilities:

• Responding to client support requests.
• Contacting clients to find out the nature of the problem.
• Traveling to the client’s location or connecting via a remote link.
• Troubleshooting hardware and software issues.
• Installing and maintaining hardware and computer peripherals.
• Installing and upgrading operating systems and computer software.
• Troubleshooting networking and connection issues.
• Advising on software or hardware upgrades.
• Providing basic training in computer operation and management.
• Completing job reports and ordering supplies.

Desktop Support Engineer Requirements:

• Bachelor’s degree in computer science or information technology.
• Proven work experience as a desktop support engineer or support technician.
• Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
• Knowledge of popular operating systems, software applications, and remote connection systems.
• Ability to solve complex hardware and software issues.
• Ability to travel and work after hours when necessary.
• Excellent interpersonal skills.
• Good written and verbal communication skills.

Job Types: Full-time, Regular / PermanentSalary: INR13,000.00 – INR25,000.00 per monthCOVID-19 considerations:
Maintaining Distance. Wearing of a MaskEducation:

• Diploma (Preferred)

Experience:

• Diploma: 1 year (Required)
• Network engineering: 1 year (Required)

Work Remotely:

• No