Role: Front Desk Admin/Receptionist

Location: Gurugram -Sohna Road, Sector 48 Gurugram

About Spinny and Truebil:

Founded in 2015, Spinny is a used car retailing platform that aims to bring about transparency and convenience in the car buying and selling process in India. Spinny operates across the entire value chain of pre-owned cars, embedding superior technology and processes to deliver a premium experience to customers. As a testimony of Spinny’s commitment to transparency and quality, every car on the Spinny platform comes with a 200-point inspection checklist, 5-day no questions asked money-back guarantee, and 1- year after-sales warranty. Spinny is backed by leading global venture firms – Tiger Global, ADQ, Avenir Growth, Accel Partners, and Elevation Capital, and is currently valued at ~ USD 1.8 Bn. Currently, Spinny has 35 car hubs that operate across 15 cities – Delhi, Gurugram, Noida, Bangalore, Mumbai, Pune, Hyderabad, Chennai, Kolkata, Ahmedabad, Lucknow, Jaipur, Chandigarh, Indore and Coimbatore. Truebil operates independently as a sister brand, aiming to capture the under-penetrated market of value- conscious car buyers.

About the Role

You will be responsible for aligning the customers to reach the showroom and welcome them to start their buying journey with Truebil at the retail hub. You will play a critical role in customer engagement to improve the buying experience the customer will get from Truebil.
You will also be responsible for leading administrative works of a retail hub.

Ideal Candidate:

An ideal candidate would be a hardworking and enterprising individual, with excellent communication and interpersonal skills . Interested candidates must have an ingenious cutomer handling skills backed by a strong customer-oriented point of view. Interested candidates must have demonstrated experience in customer service.

Key Responsibilities Include:

• Building a relationship with the customer at the retail hub, aligning them with relecant relationship managers
• Managing the hub inventory
• Meeting and engaging with customers during delivery process
• Ensuring that cutomer issues are resolved during their stay at retail hub

Requirements:

• Relevant experience in front desk admin/receptionist role
• Graduate degree
• Good verbal communication skills – English, Hindi and regional language (will be an added advantage)

Job Type: Full-time

Salary: ₹15,000.00 – ₹22,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Schedule:

• Day shift

Supplemental pay types:

• Overtime pay

Ability to commute/relocate:

• Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 1 year (Preferred)

Work Location: One location