4 x 7 application monitoring and alerting from AT&T Operations centers in Chennai / Hyderabad for mission critical applications in Sales and Service areas within consumer sector

Work in FTS (Follow The Sun) model along with Dallas Operations center

Attention to details and constant focus on meeting application availability and MTTR (Mean Time To Repair) goals

Notify and handoff to tier 1 production support team or problem management team for any observed issues or defects respectively

Support MIS needs during major Sales events

Willing to get trained on tier 1 production support activities like first level trouble shooting of incidents, outage response, performance monitoring and corrective actions

Candidates who excelled and graduated in BSc CS / MSc CS / Engineering in year 2020 / 2021

Any candidate who graduated from college with Engineering degree in 2021 and are working in a non – IT field are welcome to apply.

Should have passion for application support and willing to learn to grow in production support, DevOps, SRE areas

Excellent written and verbal English communication skills to work in a Global team

Immediate joiners are preferred

Required to work in 9 hours rotational shifts during 6 AM to 11 PM IST