Job Description – System Administrator

· 1-3 Years of experience as System Administrator.

· Strong Knowledge of core technical domain (e.g. Windows, Networking, Server etc.)

· Zeal to learn and acquire skills

· Able to handle support tickets and audits as per established processes

· Able to handle support for internal customers, and basic support for external clients

· Single point of contact for client’s trouble tickets with respect to IT Infrastructure

· Effective transition of trouble tickets across shifts, escalation as needed

· Deep knowledge of the core hard skills enabling to perform core functions effectively

· Quick response for the customer needs

· Investigate, analyze, fix, and document permanent solutions

· Create and maintain technical documentation using defined technical documentation templates

· Ensures end-to-end delivery of projects, and executes related tasks effectively

· Strong analytical and problem solving skills

· Should be self-motivated

· Ability to quickly identify challenges and provide solutions

· Able to effectively meet timelines, priorities and needs, and meet quality goals

Job Type: Full-time

Salary: ₹15,000.00 – ₹20,000.00 per month

Schedule:

• Rotational shift

Education:

• Bachelor’s (Preferred)