Telecaller – Admission

AHARADA EDUCATION

Full Time
Indore, Madhya Pradesh
Posted 2 years ago

Full Job Description

Job description

  • Responsible to manage & convert leads for Aharada programs which are in collaboration with renowned Universities/Institutes.
  • Providing in-depth information to prospective learners, this includes counseling through phone, email, chat and social media.
  • Identifying references through the existing customer base to increase the sales pipeline
  • Details pertaining to lead discussions & conversion should be updated real-time on CRM software
  • Responsible for adherence of the inside sales process, tools and data management.
  • Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as number of enrolments.
  • Handle Objections and Price Negotiation in order to generate Sales Revenue.
  • Maintain effective communication till the time learner is on-boarded
  • Call students and take admissions
  • Guide the students regarding their career decisions
  • Provide information about the various course
  • Assist students in obtaining the necessary documentation
  • Organise career counseling sessions

Requirements:

  • Excellent written and spoken communication skills (English proficiency).
  • Strong sales bent of mind, in order to understand and effectively communicate what Aharada is offering to its prospective students and close applications.
  • Approachable and vibrant personality.
  • Ability to approach any situation with patience and very strong empathy.
  • Passion to deliver the highest levels of customer service at all times.
  • Must be a team player with the ability to work independently, prioritise tasks, and meet targets/deadlines.
  • Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferable

Job Type: Full-time

Salary: ₹8,086.00 – ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement

Schedule:

  • Day shift
  • Morning shift

Education:

  • Higher Secondary(12th Pass) (Preferred)

Experience:

  • Education administration: 1 year (Preferred)
  • Academic counseling: 1 year (Preferred)

Language:

  • English (Preferred)

Job Features

Job CategoryBPO

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