Job description

A traffic manager’s main objective is to ensure that all marketing collateral and work from account services flow efficiently to the creative and production departments. They are responsible for keeping everyone on task and projects on deadline, handling the logistics, and keeping all parties updated on the progress. Their end goal? To make sure the project goes smoothly and both the client who requested the project and the professionals who did the work are satisfied with the end result.

Responsibilities:

• Create detailed schedules and set deadlines for various stages of a project
• Distribute assignments to creative teams and other departments, depending on their availability and priorities
• Meet with clients to learn more about new project details and give progress updates on existing projects, communicating any issues
• Monitor projects and workloads, adjusting assignments and deadlines accordingly
• Maintain job files
• Work with freelancers and contractors and ensure they have the resources needed for their jobs

Experience and skills:

• Ability to multitask, organize and collaborate.
• Juggle a wide variety of requests from clients with competing deadlines and limited resources. Strong decision-making and prioritization are essential to make sure everything runs smoothly.
• Need to be as organized as possible to schedule, monitor, and adjust deadlines and resources as needed.
• Time management, an eye for detail, and problem-solving skills. Proficiency with Excel
• Project management software is important.

This position also requires significant collaboration, and traffic managers should have excellent people management skills. They need to know how to effectively communicate requests and assignments from clients to their team, which includes getting content creators to meet deadlines and following up when they don’t, pushing back when clients make unrealistic requests, and making sure everyone is satisfied with the project.