Full Job Description
Overview:
Providing technical support and assistance to healthcare providers, clinical staff, and other users of healthcare information systems. As well as assistance with routine inquiries and problems (software and hardware). Responds to and diagnoses problems through discussions with users. Includes problem recognition, research, isolation, and resolution steps.
Responsibilities:
- Provide technical support to healthcare providers, clinical staff, and other users of healthcare information systems.
- Receives and logs service requests and dispatches them for action.
- Escalates technical issues as appropriate.
- Interacts with support organizations to ensure restoration of service and/or identification and correction of core problems.
- Troubleshoots incoming calls from clients regarding problems with desktop functionality, network connectivity, and application support.
- Logs issues and either resolve them or ensure they are dispatched to the applicable support group.
- Troubleshoot and resolve technical issues related to healthcare technology systems.
- Monitor and respond to service requests and incidents related to healthcare technology systems.
- Troubleshoot and resolve technical issues related to healthcare technology systems.
- Escalate unresolved issues to appropriate IT staff or vendor support as needed.
- Document and track service requests and incidents in a ticketing systemConsults within network and server teams to confirm outages. Track customer impact from server and network problems.
- Ensures follow-up on unresolved cases. Escalates problems as necessary to ensure contractual agreements are met.
- Sound understanding of IT operations, Systems and related applications as well as client related processes and procedures.
- Develop technical knowledge of each system within various clients profile and specialized knowledge of certain areas.
- Maintain adequate knowledge of operating systems and application software used in client environment to provide a high level of support.
- Serve as the single point of contact for all client end users on all IT and Non IT related issues.
- Dealing with hardware, software, application support, all other queries and issues reported to the support desk.
- Troubleshoots incoming calls from clients regarding problems with desktop functionality, network connectivity, and application support.
- Participate in testing and implementation of new healthcare technology solutions.
- Maintain and update knowledge base articles to ensure accurate and consistent documentation of technical issues and resolutions.
- Ensure compliance with relevant healthcare regulations and standards, such as HIPAA
- Adhering to the scorecard compliance and KPI's to contribute towards the growth of EUCS department.
- Bachelor’s degree in Computer Sciences or related filed.
- Professional certifications such as ITIL.
- 2+ years of experience providing technical support in a healthcare setting
- Experience with healthcare information systems, such as EMRs, patient portals, and medical imaging systems
- Knowledge of MS Products (from user perspective)
- Strong Customer Service Skills, verbal and written and work ethics
- Accuracy of data input
- Service Desk or Contact Centre previous environmental experience preferred.
- Good literacy skills in both Arabic and English
- Experience in troubleshooting Desktop and network environments
- Experience in an Active Directory, Exchange and Desktop Remote Management tools
- Experience in Quality management tools and call recording software
- Experience of using IT Service Management tools for recording, managing and resolving of Incidents and Service Requests.
- Knowledge on Contact center operations
- ITIL Expert Certification or relevant experience on the service desk operations.
- Excellent analytical and problem solving skills to enable effective identification and resolution of IT related issues
- Strong understanding of ITIL Service Management
- Sound knowledge of Microsoft Office products
- Strong analytical skills.
- Demonstrated ability to mentor and implement Service desk support processes and techniques.
- Proven planning and time-management skills
- Ability to work under pressure and adapt to changing scenarios whilst meeting management’s expectations
Job Features
| Job Category | Administration |
Full Time
Tamil Nadu, Tirupur
Posted 2 years ago
Full Job Description
Fluency in english is must
CBSE experience is preferred
Must have passion in this subject
Knowledge of lego & robotics is a plus
Job Types: Full-time, Regular / Permanent
Salary: ₹15,000.00 - ₹35,000.00 per month
Benefits:
- Food provided
- Paid sick time
- Paid time off
- Provident Fund
Job Features
| Job Category | Teaching |
Full Job Description
- Maintains a clean kitchen, properly washes and sorts soiled dishes, and preps foods as needed. Keeps dish area free of clutter and organized.
- Sets up dish stations, including dish machines and sinks.
- Maintains clean / dry floors throughout the shift.
- Properly washes, stacks, and stores china, glassware, silverware, cookware, and storage containers.
- Changes water of machines and sinks every two hours, or more often as required by business levels, and properly uses chemical dilutions set by EcoLab.
- Assists in the timely storing of food deliveries.
- Maintains trash cans throughout shift and removes full trashcans and boxes at the end of each shift.
- Maintains the dry storage area and the organization of storage shelves.
- Follows the posted daily dish cleaning duties.
- Assists in food prep and any other duties set forth or requested by the chef as needed
- Day shift
- Evening shift
- Weekend availability
- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
- Should be able to work till 12 midnight in afternoon shift
- total work: 1 year (Required)
Job Features
| Job Category | Catering & Hotel Management |
Full Time
Tamil Nadu, Vaniyambadi
Posted 2 years ago
Full Job Description
JOB RESPONSIBILITIES
TELECALLER
Will be responsible to handle inbound calls from the patients and need to analyze reason for their call, their medical problems and direct them towards concerned medical practitioners.
Applicants must enjoy working in a fast-paced environment and be able to thrive under pressure to ensure maximum tickets are closed.
Should have good interpersonal skills and ability to understand the consultation requirement and based on the same should be able to give recommendations.
Strong Inbound / Outbound call handling potential.
Should have Excellent Hindi, English, Tamil communication skills.
Should be open minded and ready to learn.
Follow-up with callers & internal team.
Job Types: Full-time, Regular / Permanent
Salary: ₹8,086.00 - ₹20,000.00 per month
Schedule:
- Day shift
Job Features
| Job Category | BPO |
Full Time
Karaikudi, Tamil Nadu
Posted 2 years ago
Full Job Description
- Assist the Pharmacist in dispensing drugs according to a prescription issued by the doctor. In case the prescribed medicines are not available, arrange the same from the in-house pharmacies for the honor of 100% prescription. Substitution of medicines is to be consulted with the doctor
- Cross check the issuing medicines with the bill concerning patient name, items name, quantity, expiry and acknowledge the bill
- Checking out the availability of stock in the pharmacy and based on the availability of stock-raising the indent for the stock
- To counsel the patients /customers on health, the reaction of medicines
- To maintain good relations with customers/doctorsTo maintain the free home delivery register and follow-up the medicines deliveries to the customers in time
- Handle all the inbound calls primarily focusing on drug information, patient counseling/education, and free home delivery orders. Also, handle patient queries and issues concerning drug therapy and drug information
- Handle cash in billing counter as and when required
- Flexible schedule
- Health insurance
- Day shift
- Evening shift
- Morning shift
- Performance bonus
- Yearly bonus
- total work: 1 year (Preferred)
Job Features
| Job Category | Pharma |
Full Job Description
Overview: Role Purpose
The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction
Do
Display
Lists the competencies required to perform this role effectively:
- Ensure timely response of all the tickets raised by the client end user
- Service requests solution by maintaining quality parameters
- Act as a custodian of client’s network/ server/ system/storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep
- Keep a check on the number of tickets raised (dial home/ email/chat/ IMS), ensuring right solution as per the defined resolution time frame
- Service requests solution by maintaining quality parameters
- Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction
- Provide an acceptance and immediate resolution to the high priority tickets/ service
- Installing and configuring software/ hardware requirements based on service requests
- 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations
- Provide application/ user access as per client requirements and requests to ensure timely solution
- Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer
- Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction
- Coordinate with on-site team for complex problem resolution and ensure timely client servicing
- Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner
Stakeholder Identification
Purpose of Interaction
Internal
Project Manager
For governance and client relationship management
On-site project team
To resolve the complex problem/ issues at the site
Lead/ Sr. Administrator
Guide the administrators with the complex problems
External
Client
Resolving the tickets/ queries and servicing them
- Functional Competencies/ Skill
- Process Excellence – Ability to follow the standards and norms to produce consistent results, provide effective control and reduction of risk – Expert
- Systems Thinking – Understanding of the Wipro system(interrelatedness, interdependencies and boundaries) and perform problem solving in a complex environment - Competent
- Technical knowledge – knowledge of the various devices/network etc which the administrator have to service - Expert
Foundation
Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance.
Competent
Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well.
Expert
Applies the competency in all situations and is serves as a guide to others as well.
Master
Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization.
- Behavioral Competencies
- Problem solving
- Execution excellence
- Passion for results
- Collaborative working
Job Features
| Job Category | Administration |
Full Job Description
Job Posting: Full-Time Video Editor
We are currently seeking a full-time video editor with a minimum of 2 years of experience to join our team. The ideal candidate will be based in the city, but willing to travel as needed. In addition to video editing, the candidate should have strong creative editing and colour grading skills.
Responsibilities:
Edit high-quality video footage for use on the company's website and social media channels
Collaborate with the team to create engaging and compelling video content
Use creative editing techniques to tell a story and capture the audience's attention
Use colour grading to enhance the visual appeal of the video content
Stay up-to-date with the latest trends and technologies in video editing, creative editing, and colour grading
Requirements:
Minimum of 2 years of experience in video editing, creative editing, and colour grading
Proficient in Adobe Creative Suite, including Premiere Pro and After Effects
Ability to work in a fast-paced environment and meet tight deadlines
Strong organizational skills and attention to detail
Excellent communication and collaboration skills
Ability to work well in a team environment
If you are a talented video editor with strong creative editing and colour grading skills who is looking for a full-time opportunity, we want to hear from you. Please submit your resume, cover letter, and a link to your portfolio for consideration.
Location: [Chennai]
Job Type: Full-time
Salary: [25k]
We look forward to hearing from you!
Job Type: Full-time
Salary: ₹25,000.00 per month
Benefits:
- Health insurance
- Day shift
- Performance bonus
- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
- Bachelor's (Preferred)
- Video Editing: 1 year (Preferred)
- total work: 1 year (Preferred)
- Video Production: 1 year (Preferred)
Job Features
| Job Category | Media |
Full Job Description
Role : Account Officer
Qualification : B Com ,M Com or Any degree
Age : Below 25
Department : Accounting Management
Skills : Subject knowledge & Communication
Salary : 15k to 20k Per Month
Benefits : PP,PF,ESI
Location : Madurai
Job Type: Fresher
Salary: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Health insurance
- Provident Fund
- Day shift
- Performance bonus
- Health insurance
Job Features
| Job Category | Accounts |
Full Time
Sriperumpudhur, Tamil Nadu
Posted 2 years ago
Full Job Description
- Minimum 5 years’ experience in BOM /AP financial accounting / AR Financial accounting
- Male or Female
- SAP experience preferred.
- Immediate or 15 days or 1 month joinee preferred.
- Work location – Indospace II, Oragadam Walajabad Road, Chennai
- CTC : 4.8 to 5.2 lakhs PA (Gross+PF). Negotiable for the right candidate
- Food provided
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund
- Day shift
- Yearly bonus
- Sriperumbudur, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
- Bachelor's (Preferred)
- Accounting: 4 years (Preferred)
- total work: 4 years (Preferred)
- English (Preferred)
- SAP (Preferred)
Job Features
| Job Category | Accounts |
Full Job Description
Position: Front office executive.
Experience: 1-2 years
Requirements: Good Communication skills, Pleasant looking.
Timings: Shift -1: 5:30am to 2: pm
Shift 2- ::30pm to 10pm
Job Type: Full-time
Salary: Up to ₹20,000.00 per month
Schedule:
- Day shift
- Evening shift
- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
- Bachelor's (Preferred)
- total work: 1 year (Required)
Job Features
| Job Category | Administration |
Full Job Description
Our construction Division looking for Stores Incharge.
- Candidate must manage the entire (Site) inventory on his own, Receive the materials to stores and issue to the concerned department.
- Civil or Construction background candidates preferred Who can look after the store activities, Update material in ERP, issue challan
- Experience Required - 3 to 5 years of experience
- Any graduation
- Male candidate can apply.
- Commuter assistance
- Day shift
- Chennai, Chennai - 600020, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Job Features
| Job Category | Operations |
Full Job Description
*Part Time & Full Time Job* (Tamil Voice Process)
Work Timing : *5 Hours to 8 Hours*
Salary : 12000/-* Take home*
Job Location: *Chennai _ Chetpet*
Role: *Customer Support Executive*
Qualification: *10th, 12th & Any degree or ITI, Diploma*
Process: *Airtel DTH Retention (Digital TV) (No Sales & Target)*
Language: *Tamil, Telugu, Kannada, Malayalam & English*
Job Location : https://goo.gl/maps/N5kbK6ucsGbcoRMv5
2, Harrington road,7th floor shoppers stop building, Chetpet, Chennai, Tamil Nadu 600031
Job Types: Full-time, Part-time, Regular / Permanent, Fresher, Internship, Freelance
Contract length: 2 months
Part-time hours: 48 per week
Salary: From ₹10,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
- Work from home
- Day shift
- Monday to Friday
- Weekend availability
- Weekend only
- Joining bonus
- Overtime pay
- Performance bonus
- Yearly bonus
- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
- Higher Secondary(12th Pass) (Preferred)
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- Hindi (Preferred)
- English (Preferred)
- Health insurance
Job Features
| Job Category | Customer care |
Full Job Description
Greetings from Aarupadai Veedu Institute of Technology
We are looking our for male hostel warden for your boys hostel.
Interested candidate can come for a a direct walkin to the below mentioned address.
Aarupadai Veedu Institute of Technology
Vinayaka Nagar, Paiyanoor, Chennai - 603104
Job Type: Full-time
Salary: ₹20,000.00 - ₹30,000.00 per month
Schedule:
- Fixed shift
- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
- total work: 1 year (Preferred)
Job Features
| Job Category | Non Teaching |
Full Job Description
REQUIREMENTS / RESPONSIBILITIES
- Your responsibility is to work perfectly and submit the work on time
- English reading and typing with good speed
- Freshers Only
- Age limit: Below 30
- Job Type: Full-Time
- Provident Fund
- Day shift
- Performance bonus
- Yearly bonus
- Higher Secondary(12th Pass) (Preferred)
- English typing: 1 year (Preferred)
Job Features
| Job Category | Clerical |
Full Time
Arcot, Tamil Nadu
Posted 2 years ago
Full Job Description
- Maintaining inventory of supplies such as tape, labels, boxes, and other packaging materials
- Inspecting incoming raw materials to ensure that they meet quality standards for use in finished products
- Supervising a team of packers to ensure that products are packaged correctly and efficiently
- Time Management
- 5 s Maintaining
- Food provided
- Provident Fund
- Day shift
- Performance bonus
- Yearly bonus
Job Features
| Job Category | Operations |